Privacy policy

1. General Information
This policy applies to the website operating at: pgum-sill.pl.
The website operator and Data Controller is: Pgum-sill, Firmowa 8, 62-023 Robakowo.
Operator's contact email address: biuro@pgum-sill.pl.
The Operator is the Data Controller of your personal data in relation to the voluntarily provided data submitted on the website.

The website processes personal data for the following purposes:

• Handling inquiries through the contact form,
• Presenting offers or information.

The website collects information about users and their behavior in the following ways:

• Through voluntarily entered data in forms, which are then stored in the Operator's systems,
• Through the use of cookies (so-called "cookies") stored on user devices.

2. Selected Data Protection Methods Used by the Operator
Login areas and personal data entry points are secured with transmission layer encryption (SSL certificate). This ensures that the data entered on the website is encrypted on the user's device and can only be read on the target server.

3. Hosting
The website is hosted (technically maintained) on the servers of the provider: Dorik.
To ensure technical reliability, the hosting provider maintains server logs, which may include:

• Resources identified by a URL (addresses of requested pages, files),
• The time the request was received,
• The time the response was sent,
• The client station name (identified via the HTTP protocol),
• Information about errors encountered while processing HTTP transactions,
• The URL of the previously visited page (referer link),
• Information about the user’s browser,
• IP address,
• Diagnostic information related to self-service ordering via forms on the website,
• Information related to handling emails sent to and from the Operator.

4. Your Rights and Additional Information on Data Processing
In certain cases, the Administrator has the right to transfer your personal data to other recipients if it is necessary for the performance of a contract with you or to fulfill the Administrator’s obligations. This applies to:

• The hosting provider on a data processing agreement basis,
• Authorized employees and associates who use the data to fulfill website functions.

Your personal data is processed no longer than necessary for the activities defined by applicable regulations (e.g., accounting laws). Regarding marketing data, personal data will not be processed for more than three years.

You have the right to request from the Administrator:

• Access to your personal data,
• Rectification,
• Erasure,
• Restriction of processing,
• Data portability.

You also have the right to object to data processing for legitimate interests pursued by the Administrator, including profiling. However, the objection may not be honored if there are compelling legitimate grounds for processing that override your interests, rights, and freedoms, or if it is necessary for the establishment, exercise, or defense of legal claims.

You have the right to lodge a complaint with the President of the Office for Personal Data Protection (PUODO), Stawki 2, 00-193 Warsaw.

Providing personal data is voluntary but necessary for the use of the website. Automated decision-making, including profiling, may take place to provide services under the agreement and for direct marketing. Personal data is not transferred to third countries outside the European Union.

5. Information in Forms
The website collects information voluntarily provided by users, including personal data. The website may save information about connection parameters (timestamp, IP address). In certain cases, the website may store information linking form data with the user's email address. Data provided in a form is processed in line with the purpose of the specific form, such as handling service requests, business inquiries, or service registrations. Each form clearly describes its intended purpose.

6. Administrator Logs
User activities on the website may be subject to logging for administrative purposes.

7. Key Marketing Techniques
The Operator employs statistical traffic analysis using Google Analytics (Google Inc., USA). No personal data is transferred to Google; only anonymized data is used. This service relies on cookies stored on user devices. Users can review and edit preferences collected via Google’s advertising network using the tool: https://www.google.com/ads/preferences/.

The Operator uses remarketing techniques to tailor advertising content to user behavior on the website. However, no personal data is transferred to advertising service providers.

The Operator employs the Facebook Pixel technology. This allows Facebook (Facebook Inc., USA) to identify that a registered user has visited the website. The Operator does not transfer personal data to Facebook. The service operates based on cookies stored on user devices.

The Operator uses tools for analyzing user behavior, such as heatmaps and session recordings. The information is anonymized before being transmitted to the service provider, ensuring that no personally identifiable data is included.

The Operator implements automation tools that may trigger interactions, such as sending an email to a user who visits a specific webpage, provided that the user has consented to receive marketing communications.

The Operator may engage in profiling under data protection regulations.

8. Cookie Information
The website uses cookies. Cookies are IT data, specifically text files stored on a user’s device, intended for use with website functionalities. Typically, cookies contain the website’s name, their storage duration, and a unique identifier.

The entity placing cookies on the user’s device and accessing them is the Operator. Cookies are used for the following purposes:

• Maintaining user sessions (after login), so users do not have to re-enter their credentials on every page,
• Implementing marketing techniques as described above.

The website uses two types of cookies:

• "Session" cookies, which are temporary and deleted after logging out, leaving the website, or closing the browser,
• "Persistent" cookies, which remain stored on the user’s device for a period specified in their parameters or until deleted by the user.

Most web browsers allow cookies to be stored by default. Users can modify their browser settings to delete cookies or block their storage. Detailed information on this can be found in the browser’s help section.

Restricting cookies may impact some website functionalities.

Cookies placed on user devices may also be used by third-party services, such as Google (Google Inc., USA), Facebook (Facebook Inc., USA), and Twitter (Twitter Inc., USA).

9. Managing Cookies – How to Give and Withdraw Consent
If users do not wish to receive cookies, they can modify their browser settings. However, disabling cookies necessary for authentication, security, and user preference retention may hinder website functionality.

To manage cookie settings, select your browser from the list below and follow the instructions:

• Edge
• Internet Explorer
• Chrome
• Safari
• Firefox
• Opera

For mobile devices:

• Android
• Safari (iOS)
• Windows Phone